Employee Assistance Programme
The EAP service provides free, private & confidential information/signposting/support/advice – on matters both work-related and non-work-related to employees of the Royal Cornwall Hospitals Trust. They can provide short courses of counselling/therapy.
Freephone 0800 0280199 (or 0800 030 5182).
Online Health Portal: wisdom.healthassured.org/login
ORGANISATION CODE: MHA132759
Mental health & wellbeing supports and services:
You may find helpful this self-assessment: Emotional & Mental Wellbeing Self-Assessment with links to mental health support resources: Check my wellbeing – Self-assess your psychological and emotional wellbeing (leadershipacademy.nhs.uk)
RCHT’s Staff Wellbeing team: Please see the RCHT intranet wellbeing pages, or the RCHT staff-app, or the "We Care" newsletter (sent out to everyone monthly via all-users email). Email: RCHT.Wellbeing@nhs.net
CFT’s Staff Wellbeing team: telephone 01872 255757 (Monday to Friday, 9-5pm). Email: wellbeing@nhs.net
RCHT Employee Assistance Programme from Health Assured
A free & confidential support service for all RCHT staff & immediate family.
Short-term, solution focused counselling and help with work-life concerns e.g debt, work, legal, consumer etc
Call 0800 028 0199 - All calls are answered by a trained counsellor
Online App called “Wisdom” https://wisdom.healthassured.org/ Organisation Code: MHA132759
Go to www.wisdom.healthassured.org to log onto this online portal with the username: Royal and password: Cornwall
Traumatic case or work experience? – Ask for a debrief from a senior member of the ED team. If things are still unresolved, referred to the TRiM Team. Trauma RiskManagement.
TRiM is a proven support system. Some of your colleagues have trained as TRiM Practitioners; they are not counsellors or therapists, but they are trained to listen to and support you. The TRiM process involves an informal chat with one of the practitioners who will listen and can also see how you are managing and assess any risks. TRiM is entirely confidential, peer delivered, and provides follow up support for you. You may be invited to take part in a TRiM interview, or you can request one through your senior manager. It’s a great way to process your own thoughts and to bounce ideas off a colleague. rcht.trim@nhs.net (Alice Dudley, Robyn Jones, Lauren Howard, Anna Shekhdar, James Midda, Hannah Collarbone, Joy Ferguson are all TRiM trained).